Digital Files

Jackson-Fairmont Dental Laboratory accepts digital files from most major intraoral scanners. Sending your digital file to our lab will depend on the scanner your practice uses. Check through our list of protocols below to see how you can digitally connect to our lab and get your impression to our team.

Select your IOS

Dentsply Sirona CEREC®

  1. Create or login to your CEREC® Connect account
  2. Select "MY CEREC CONNECT"
  3. Search for [email protected].
  4. Select ADD to complete registration
  5. Whenever submitting your case via CEREC®, select Jackson-Fairmont Dental Laboratory from your list
Option 1:
  1. Select “Find a Laboratory” on your iTero Scanner or use lab locator at
  2. Connect with Jackson-Fairmont Dental Laboratory by searching for our iTero ID number: 9956
  3. After connecting to us as a Lab, select Jackson-Fairmont Dental Laboratory on your scanner when sending files.
Option 2:
  1. Call 800-577-8767 and select option 2
  2. Request that Jackson-Fairmont Dental Laboratory is added to your scanner using our iTero ID number: 9956.
  3. After Jackson-Fairmont Dental Laboratory has been added, restart your scanner.
  4. After connecting to us as a lab, select Jackson-Fairmont Dental Laboratory on your scanner when sending files.
  1. Login to Dexis IS Connect.
  2. Practice users need to enter their Username/Email associated with their practice.
  3. Click on "Quick Connect" located in the top right corner.
  4. Select "Add A Partner."
  5. Enter the lab's email address "[email protected]" and click on "Send."
  6. Please call the lab to confirm acceptance.
  1. Log in to the 3Shape Communicate Portal
  2. Search for "[email protected]" to find our lab and connect.
  3. Select Jackson-Fairmont Dental Laboratory whenever sending files.

Search for: "Granite City Dental Laboratory" when sending files.

  1. Export .STL, .PLY, or .OBJ files from scanner.
  2. Email files to the following email address: [email protected].
  1. Select the "find a lab" option on your scanner
  2. Search for "Jackson-Fairmont Dental Laboratory" and add us as your laboratory
  3. Select Jackson-Fairmont Dental Laboratory when submitting scans

Is your scanner not listed above?

If your practice utilizes an IOS not listed here, please contact us to get connected.