Digital Files

Dimension Dental Design accepts digital files from most major intraoral scanners. Sending your digital file to our lab will depend on the scanner your practice uses. Check through our list of protocols below to see how you can digitally connect to our lab and get your impression to our team.

Select your IOS

Dentsply Sirona CEREC®

  1. Create or login to your CERECĀ® Connect account
  2. Select "MY CEREC CONNECT"
  3. Search for "[email protected]" or "Granite City Apex"
  4. Select ADD to complete registration
  5. Whenever submitting your case via CERECĀ®, select Dimension Dental Design from your list

*Note: by sending to Apex Granite City, the case will be properly routed within the Apex network.*

Option 1:
  1. Select "Find a Laboratory" on your iTero Scanner or use lab locator at www.itero.com.
  2. Connect with Apex Granite City by searching for our iTero ID number: 233318
  3. After connecting to us as a Lab, select Apex Granite City on your scanner when sending files.
Option 2:
  1. Call 800-577-8767 and select option 2
  2. Request that Apex Granite City is added to your scanner using our iTero ID number: 233318
  3. After Apex Granite City has been added, restart your scanner.
  4. After connecting to us as a lab, select Apex Granite City on your scanner when sending files.
Option 1:
  1. Select "Find a Laboratory" on your iTero Scanner or use lab locator at www.itero.com.
  2. Connect with Dimension Dental Design by searching for our phone number: (888) 793-3682
  3. After connecting to us as a Lab, select Dimension Dental Design on your scanner when sending files.
Option 2:
  1. Call 800-577-8767 and select option 2
  2. Request that Dimension Dental Design is added to your scanner using our phone number: (888) 793-3682.
  3. After Dimension Dental Design has been added, restart your scanner.
  4. After connecting to us as a lab, select Dimension Dental Design on your scanner when sending files.
  1. Log in to the 3Shape Communicate Portal
  2. Search for "[email protected]" to find our lab and connect.
  3. Select Apex Granite City whenever sending files.

*Note: by sending to Apex Granite City, it will be properly routed within the Apex network.*

  1. Log in to the 3Shape Communicate Portal
  2. Search for Apex Granite City, and/or the email address [email protected], to find our lab and connect.
  3. Select Apex Granite City whenever sending files.
  1. Login to Dexis IS Connect.
  2. Practice users need to enter their Username/Email associated with their practice.
  3. Click on "Quick Connect" located in the top right corner.
  4. Select "Add A Partner."
  5. Enter the lab's email address "[email protected]" and click on "Send."
  6. Please call the lab to confirm acceptance.

*Note: by sending to Apex Granite City, it will be properly routed within the Apex network.*

Connect to Apex Granite City using the Medit link portal and [email protected] as the email

OR

  1. Export .STL, .PLY, or .OBJ files from scanner.
  2. Email files to the following email address: [email protected].
  1. Select the "find a lab" option on your scanner
  2. Search for "Dimension Dental Design" and add us as your laboratory
  3. Select Dimension Dental Design when submitting scans
  1. Open your Shining scanner software
  2. Search for our lab using either:
  3. Select our lab to complete the connection
  1. Log in to your DS Core account
  2. Navigate to lab connections
  3. Search for our lab using either:
  4. Select our lab to establish the connection
  1. Open your Heron (3Disc) scanner software
  2. Search for our lab using either:
  3. Select our lab to complete the connection
  1. During your scan, make sure to fill out the appropriate RX information for the case.
  2. Verify your scans are accurate, complete, and include all necessary anatomy.
  3. Once your scan is processed, click "Cloud Output."
  4. From the dropdown menu, select your preferred lab.
  5. Click "Send" to upload and transmit your case.

Is your scanner not listed above?

If your practice utilizes an IOS not listed here, please contact us to get connected.