Digital Files

Alternative Dental Laboratory accepts digital files from most major intraoral scanners. Sending your digital file to our lab will depend on the scanner your practice uses. Check through our list of protocols below to see how you can digitally connect to our lab and get your impression to our team.

Select your IOS

Dentsply Sirona CEREC®

  1. Create or login to your CEREC® Connect account
  2. Select "MY CEREC CONNECT"
  3. Search for us by zip code: 06473 OR by email: [email protected].
  4. Select ADD to complete registration
  5. Whenever submitting your case via CEREC®, select Alternative Dental Laboratory from your list
Option 1:
  1. Select "Find a Laboratory" on your iTero Scanner or use lab locator at www.itero.com.
  2. Connect with Alternative Dental Laboratory by searching for iTero ID number 11239 OR by our email: [email protected]
  3. After connecting to us as a Lab, select Alternative Dental Laboratory on your scanner when sending files.
Option 2:
  1. Call 800-577-8767 and select option 2
  2. Request that Alternative Dental Laboratory is added to your scanner using our iTero ID number: 11239
  3. After Alternative Dental Laboratory has been added, restart your scanner.
  4. After connecting to us as a lab, select Alternative Dental Laboratory on your scanner when sending files.
Option 1:
  1. Select "Find a Laboratory" on your iTero Scanner or use lab locator at www.itero.com.
  2. Connect with Alternative Dental Laboratory by searching for iTero ID number 11239 OR by our email: [email protected]
  3. After connecting to us as a Lab, select Alternative Dental Laboratory on your scanner when sending files.
Option 2:
  1. Call 800-577-8767 and select option 2
  2. Request that Alternative Dental Laboratory is added to your scanner using our iTero ID number: 11239
  3. After Alternative Dental Laboratory has been added, restart your scanner.
  4. After connecting to us as a lab, select Alternative Dental Laboratory on your scanner when sending files.
  1. Log in to the 3Shape Communicate Portal
  2. Search for "[email protected]" to find our lab and connect.
  3. Select Alternative Dental Laboratory whenever sending files.
  1. Log in to the 3Shape Communicate Portal
  2. Search for "[email protected]" to find our lab and connect.
  3. Select Alternative Dental Laboratory whenever sending files.
  1. Login to Dexis IS Connect.
  2. Practice users need to enter their Username/Email associated with their practice.
  3. Click on "Quick Connect" located in the top right corner.
  4. Select "Add A Partner."
  5. Enter the lab's email address "[email protected]" and click on "Send."
  6. Please call the lab to confirm acceptance.
  1. Export .STL, .PLY, or .OBJ files from scanner.
  2. Email files to the following email address: [email protected].
  1. Select the "find a lab" option on your scanner
  2. Search for "[email protected]" and add us as your laboratory
  3. Select Alternative Dental Laboratory when submitting scans
  1. Open your Shining scanner software
  2. Search for our lab using either:
  3. Select our lab to complete the connection
  • Sign up for DS core account
    • Visit Dscore.com
    • Enter valid email address & password of your choosing
    • Log in to DS Core
    • Complete set up to account
  • Sign in to DS Core
  • Navigate to user profile menu in the top corner (circle with your initials) and open menu
  • Select Practice
  • Open preferred labs
  • Select the blue button "all preferred labs" for all labs in DSCore
  • Search our lab in the bar or scroll to find us
  • Select "add lab"
  • A pop-up window will ask you to confirm lab, ensure information is correct and once again select "add lab"
  • Navigate to arrow in the top left corner to navigate back to your preferred labs list, you should now see our lab listed with a status of "active"
  1. During your scan, make sure to fill out the appropriate RX information for the case.
  2. Verify your scans are accurate, complete, and include all necessary anatomy.
  3. Once your scan is processed, click "Cloud Output."
  4. From the dropdown menu, select your preferred lab.
  5. Click "Send" to upload and transmit your case.

Email STL Files

Is your scanner not listed above?

If your practice utilizes an IOS not listed here, please contact us to get connected.

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